I always like to believe that people are doing the best they can. It is about trusting that one does not intend to do harm to the other nor does he or she deliberately harbor any ill intentions. It seems like a naive approach but I would like to think of it from a perspective of openness. It is not about blindly trusting but about taking stock of all the available and present information and paying close attention to cues and indicators.
What I have learned though is to couple this stance with a framework that also validates as much as one trusts. I have yet to learn to do this more consistently and consciously. For me it was always about taking in information on hand and weaving it with my instinct. I have made mistakes by employing this method. It is a good thing though that I have not lost belief in the innate goodness of people. I just have to practice validation.
Tied with this is also a call to look at things from the perspective of the other. It is not just about empathy but about asking questions related to the intentions and motivations why someone acts in a certain way and why he delivers a particular message. It is always going back to intention. An interaction is not just a meeting of the minds then but an intersection of intentions. Every conversation is a chance to unearth a genuine and generous motivation for doing and being. I hope to always choose to view the world as such not with rose coloured glasses but with authentic presence and attention.